TINY TALES. THOUGHTFUL DETAILS.
A 30-day happiness guarantee.
Because playtime should feel good, from start to finish.
A little room to change your mind
Contact TinyTale Toys within 30 days of delivery to request a return. Unused toys should be complete and in their original packaging. If you tried a toy and it wasnāt the right fit, tell us what happened: our happiness guarantee means weāll work with you on an appropriate return, replacement or refund, subject to reasonable misuse and safety exceptions.
How returns work
Use our contact form with your order number and the item you wish to return. We will provide authorization and the correct return address; please do not send items without instructions. Change-of-mind return postage is normally the customerās responsibility. We cover reasonable return shipping for incorrect, defective or transit-damaged items. Original shipping fees are nonrefundable unless we made an error.
Refunds, damage and cancellations
Please report damage or missing parts promptly with photos when possible. Approved refunds go to the original payment method after receipt and inspection, normally within 5ā10 business days; banks may need additional time. Contact us quickly for cancellation requests, which cannot be guaranteed after packing. Gift cards, personalized goods and items unsafe to resell may have restrictions clearly disclosed before purchase. This policy does not limit your statutory rights.
TinyTale Toys Ā· Last updated November 9, 2026